Pat and Sandra Murray from Tucson, AZ

Dear Brad,
i am writing to commend Newt Campbell for his professionalism and assistance he provided my wife Sandra and me during our recent upgrade from Precision Temp to an Oasis system.
Newt is not only Knowledgeable and professional, he clearly had the customer's needs in mind when working with us. He knows the Oasis system and what was required to make it work properly and was able to teach me the proper way to operate and maintain the system.
In addition, both of us had several questions about how the coach worked which had not been adequately explained to us when we took delivery of the coach at another dealership. Perhaps these items had been explained to us when we took delivery, but we weren't knowledgeable enough to grasp what we were being told. Newt took the time to go over several questions we had accumulated. He was able to explain things on our level such that i think we now understand how many of the systems work and are to be maintained. He did all of this without "talking down" to us...which was a pleasant experience!
Sandra and I have agreed that if we ever decide to trade in our current Newmar we will most certainly contact Freedom to help us with the "upgrade".
In summary, Newt was a "true find" for us to work with.
Yours very truly,
Pat and Sandra Murray

Anthony Tesori from Spring City, TN

Mr. Murphy,
AJ Greene is a great internet sales manager, honest and helpful to the needs of the customer.
In my years with 8 new cars, 3 new VW campers, i new class C and several used vehicles i can say that Stephanie Palomarez is the best service advisor i have worked with. You have great people. Our new RV made the trip home to TN with just 2 problems. Still no heat in the bathroom and the drivers side of the daah came loose. Our local Thor service center is scheduled to fix these on the 13th.
Thank you.

Robert A. Metz from Tucson, AZ

Dear Mr.Murphy,
Last month, while en route to Alpine, AZ, for a hunting trip, I experienced a tire blowout and complications which caused some potentially serious problems. My situation was particularly difficult because of my current plans. I was fortunate to have good cooperation from my insurance company and locating someone to do field repairs, but i feel especially fortunate to have had truly exceptional help from your service writer, Jennifer Emery-Sykora. She had been very professional in handling my repairs, coordinating with the insurance adjuster and efficiently and, I should stress, patiently, responding to my frequent calls to check on the progress. Her efforts, along with those of your service technicians, resulted in my having the trailer back in roadworthy condition two days sooner than expected. In my opinion, Mrs. Emery-Sykora is a great asset to your organization and has made my difficult predicament a pleasure, and I wanted you to know this.
Sincerely,
Robert A. Metz