Carlyle & Elaine Glover from Tucson

We were at the FCRV Retiree Rally in February and won the 20% Off Parts & Service door prize you donated. Just wanted to say 'Thank you' for that and the excellent service we received when ordering the Entry Door Window frames. Thank you so much, Carlyle & Elaine Glover

Jennie Middlemass and Barney Pallen from Tucson, AZ

The last week of Feb. 2009 Barney & I came into your shop with a flat tire on the motorhome we were driving. It was just around closing time and although your company didn't do that kind of work,Brad White and your employees made sure we got looked after. I think it was Woody that took us to the near by tire shop and got us a new tire and waited until it was put on the rim. We then went back to your shop and Daniel replaced the wheel. Thank you again very much for all your help and for the hats.
We are passing the word around here that if anyone is looking for RV's that you guys have the place to go.
Jennie & Barney

Mike Morgan from 2006 Alfa Gold #74220

I wanted to let everyone know that I used Freedom RV on Monday to have a new roof top A/C installed in our Alfa Gold. I was very pleased with the excellent service I received. I felt I was charged very fairly considering some prices I have heard others have paid for a new roof air on a Alfa motorhome. It was 93 degree's here yesterday in Tucson and we have used it all day and never turned on the basement air and it was 72 degree's inside all day. We are very happy with our new A/C and Freedom RV and their fair and excellent service.

Lissa and Napoleon Morazan from Scottsdale, AZ

This letter is in recognition of the outstanding customer service that we received from Anthony Fernandez and Keith Hausmann.
Mr. Fernandez went above and beyond our expectations when he delivered the RV to our residence in Scottsdale. He was also able to answer any and all of our questions to any time. He provided us with his personal cell phone number and told him to feel free to contact him whenever we had a question. The icing on the cake was when he mailed a toy that our son had left in the RV we traded in, since we had forgotten it.
Mr. Hausmann in finance has also been outstanding. He was diligent in sending us any documentation that was needed as well as followed up with a phone call to ensure that I understood everything and asked if I had any questions. He was extremely helpful with providing us information regarding additional warranties.
I can honestly say that our experience with Freedom RV has been great and we will not hesitate to send business your way as well as conduct business with you in the future. We have been to other dealerships and nothing can compare to the service we received from Mr. Fernandez and Mr. Hausmann.
Sincerely,
Lissa Whyte-Morazan

Paul and Bonnie Harrington from Tucson

Dear Devin and Keith;
Paul and I want you to know how much we appreciate the time, effort and support you have given us.
We can say nothing but wonderful things about Freedom RV and all of you who have helped so much in getting us into our New Alfa.
You have been a pleasure to do business with and we will certainly recommend Freedom RV and all of you!!

Gordon and Linda Pennell from Portage, MI

On March 2nd we were traveling with a caravan of 20 motorhomes from Benson, AZ to Puerto Penasco, Mexico when our alarm went off indicating a problem with our air system. We took the exit off of I-10 and happened upon Freedom RV.
The air leak was immediately apparent to us and to your service man (Brad White) who met us in the parking lot. We told him we were very concerned about having to leave the caravan and trying to find our way through to Mexico on our own. He assured us that they could get us repaired and back on the road.
Within 1-1/2 hours we were on our way! We are writing to say thank you! We have been to many service departments across the country and never had such good service as we encountered that day. We truly appreciate your fitting us into your schedule as quickly as you did. Please pass on our thanks and appreciation to the appropriate people.
We were able to catch up to our caravan before they reached the Mexican border! Everyone was amazed at the service we received at Freedom RV!
March 26, 2009
Gordon & Linda

Gerry Dent from Tucson, AZ

Devin Murphy,
I am sorry for the delay in getting this note to you. I just wanted to say "thank you" for all of your help in getting my deal through on the purchase of my horse trailer. Through some miscommunications it appeared the deal was dead. However, you were able to get to the bottom of things and respond quickly, getting everything back on track. Without your help the sale would have never happened. You really stepped in and took charge even though you were at a disadvantage coming in part way through the negotiations.
Over the past several years all of my dealings with Freedom RV have been nothing but outstanding whether it be from sales or service. As a business man I pride myself on the quality of my staff, I know Devin does the same thing. You did a great job and I appreciate it.
March 27, 2009
Gerry Dent
President
Pro Orthopedic Devices

Howard & Connie Moffitt and Harlan & Delores Stutzman from Tucson, AZ

Dear Devin,
This is a letter of appreciation for the help and assistance we received from your personnel during March 2009. The work on both of our motorhomes was professionally accomplished, but more importantly the customer service attitude of everyone was outstanding.
At the risk of leaving someone out, we would specifically like to thank Rick Malott, Darrell Sexton and Brad White for their efforts and attention to detail. Likewise, Julie in parts, now as she has been in the past, was extremely cooperative and helpful. RV technicians John, Darrel, Jason and Aaron were all resourceful, talented individuals who take pride in the quality of their workmanship.
Lastly and not part of thei normal duties, we would like to thank Janet, Victor, Brad (again).
Out thanks to Casey, who kept watch over us and your facilities at night.
The professionalism, pride in work and the outstanding customer service attitude by literally everyone is far beyond that normally encountered in RV dealerships.
Thanks to Freedom RV and the outstanding people we encountered there.
Sincerely,
Howard and Connie;
Harlan and Delores

Tom Gleave from Tucson, AZ

Dear Brad and everyone at Freedom RV,
Thank you for all of your help and going the extra mile for us.
Tom and Shirley Gleave

Barb Anderson from Glendale, AZ

Dear Freedom RV Service Department, Especially; Darrell, Brad and John,
Thank you so much for the beautiful job you did on our Gulf Stream. The floor looks wonderful and you sure were a great bunch to work with. We traveled over 5,000 miles this summer and we had a chance to meet with a few RV dealers and you guys are some of the best!
Dave and Barb Anderson

Gary Barker from Tucson, AZ

Dear Sir,
Please allow me to express my gratitude on behalf of myself and my family for the great service provided by your sales and service staff during our purchase of our horse trailer-in particular Mario Strevay.
Prior to our final purchase, we paid several visits to your lot. During each visit, your staff took the time we needed to answer all of our questions. We were allowed to walk through several RV's even though we were there to buy a horse trailer. This was a big thrill for my daughters as well as my wife and even myself.
In the end, Mario came in on his day off to finalize the purchase. The trailer is perfect for us and we have already made several trips. The price was reasonable. All of the Freedom RV staff that we dealt with were very courteous and professional. The horse trailer was thoroughly checked out and made ready to drive off of the lot including switching out the existing 6-way connector for a 7-way connector to accommodate our truck.Even though we purchased a $4,300 used horse trailer, we felt we were treated the same as if we purchased a $400,000 new motor home.
Thank you again for the great service of Mario and the rest of Freedom RV staff both during the purchasing process and after the sale. We will definitely visit Freedom RV first for our next RV purchase and recommend Freedom RV to our friends.
Thank you again,
Gary Barker

Lynn Spiegel from Emery, South Dakota

Dear Keith,
We just wanted to share an experiance with you regarding our RoadSentry Road Hazard Tire and Wheel Protection. We purchased a 2006 Dutch Star at your facility in May of 2006. You gave us all the information regarding the extended warranty and the road hazard tire and wheel protection. We were hesitant about the road hazard warranty, but after talking with you, decided that we did need it.
Well, in June of 2009 is sure paid for itself. Upon arriving in Michigan from Arizona, we noticed that the front passenger tire steel belt broke which caused a huge flat spot and the drivers side front tire had a big chunk of rubber missing. We called RoadSentry and they gave us a claim number and we had to call around for pricing. We found a company who came out and replaced both front tires with the same Michelin tires that were on the coach. We forwarded all of the necessary paperwork to RoadSentry and within a month we had a check for the full amount. No Questions, No hassles! They also pay for emergency travel expense as long as you are 250 miles from your residence.
We highly recommend the Road Hazard Tire and Wheel Protection to anyone purchasing a recreational vehicle.

Sincerely,
Lynn Spiegel & Steve Ferreira

Bonnie Harrington from Tucson, AZ

Dear Brad White,
We would like to thank you for your diligence in getting some problems taken care of that had not been resolved for quite some time. You worked on the problem until it was fixed. It was getting pretty frustrating having to bring our Alfa in after each trip. Thank you so much for all of your effort to get these problems taken care of. We really appreciate your help and concern with these issues.

Norman Johnson from Tubac, AZ

Dear Mr. Murphy and Mr. Gerzeny,
We want to commend employees of your companies for working together to solve a long standing problem we have had with a leak around the back slide of our 2005 Coach House motorhome.
Brad White and the parts crew at Freedom RV workded with Armando and Tom Peacock of Coach House to identify a solution, order parts, ship parts and complete the alteration of the canopy over the back slide that appears the have solved the problem. We just returned from a month's travel to the Pacific Northwest where we gave it a pretty good test. These individuals worked well together to solve our problem. They did what was necessary to get the job done well and timely.
Please extend out thanks to these individuals in your organizations.
Norman and Nancy Johnson

Jim from Davis-Monthan Air Force Base in Tucson, AZ

On Jan 20th, I attended a free luncheon honoring all of the veterans who served for everyone in the RV Park here on Davis-Monthan Air Force Base, sponsored completely by: Freedom RV. One of the RV Dealers here in Tucson. Wow, what an absolutely delicious lunch of outdoor grilled thick pork chops, steaks, potato saled, cole slaw, dinner rolls and New York cheese cake for desert1 Freedom RV went all out honoring us retired veterans and they even gave us each a Freedom RV ball cap FREE!Thank you Freedom RV!
Jim

Alexander from Colorado

This is from an ad this customer placed on Craigslist:
There is a RV repair facility in Tucson that is more than deserving of a salute and praise. In these dubious and testy times of probably getting "stiffed" from someone, it is simply refreshing to speak of a repair shop that appears to succeed on customer satisfaction and referrals from others. Brad is the Service Advisor for Freedom RV and his phone number is 520-750-1100. It is also interesting to note that their name is "Freedom". I believe that the name "Freedom" is so appropriate. They could have easily overcharged for my slide-out problem and they were honest and fast.

Betty and Bill Jones from Tucson, AZ

Dear Mr. Murphy,
Never have we encountered such a cooperative company ~ and I'm an old lady..From the salesman, Anthony, to Keith in finance, to Darrell in service. All were superior in performance and kindness. You are tops!!

Karen and Bill Woodrow from Green Valley, AZ

Freedom RV of Tucson


Please accept our most sincere appreciation for the way you and your excellent staff assisted us in resolving our recent issue with our "nearly new" Everest 5"' Wheel.
As you are aware, our exterior finish claim far exceeded the covered warranty limits of the policy we took at the time we purchased our 5th wheel trailer from Freedom RV.
As your owner, Devin Murphy states on your website, "....we always treat you like family". From our experience, you and your staff take these words very seriously. Once it was evident that we needed some "extra assistance" to make things right, we reached a quick equitable agreement, thanks to your involvement in the issue.
Please extend our appreciation to Kieth Hausmann (Financial Manager), Brad White (Service Consultant), and to Daniel in the detailing shop. Also, a special thank you should go to Gary Hagen of Cutting Edge Refinishing.
We look forward to a long relationship with Freedom RV of Tucson.
Karen and Bill Woodrow Green Valley, AZ

Bent Odgaard from Green Valley, AZ

Mr. Murphy,

Since September 2009 we have tried to move TrailManor to repair our than brand new Elkmont 24 travel trailer. It had so many major and minor issues that we were thinking about returning it to the manufacturer.

However we found Freedom RV by chance and learned that you were indeed an authorized dealer and repair facility for TrailManor trailers. I contacted Brad White and in early October 2009 we delivered our trailer to your facility for warranty repair. Unfortunately TrailManor would not authorize the needed repairs, but ordered a makeshift repair, that than were performed. We were still not able to use the trailer during the cool winter months here in AZ (this due to the hap hazard installation of the furnace and TrailManor's rejection of correct installation as suggested by Brad White).

I finally went to the furnace manufacturer Suburban and RVIA, and they than got in touch with TrailManor and we were finally on the right track to have the warranty work performed under threats of exposure in the media. By July the list of issues had grown really long. Some were minor issues and some were major issues, code violations etc.

On July 7 2010 we brought the trailer to your facility, and Brad White promised me that he would take care of everything, since TrailManor by now had "thrown in the towel" and accepted responsibility for their, politely spoken, very shoddy workmanship.

On August 3, 2010 we very informed that the trailer was ready. We went there and the person Mr. White had assigned this job, I believe his name is DAN, walked us thru the rather long list of repairs and showed us what and how it has been corrected. The trailer now appears as it should have when we purchased it September 21, 2009 from a dealer in Texas, Texas RV Center Inc. The reason we went there was that at that time they were the only ones within a reasonable distance that had one of these Elmont 24 trailers in stock, We now know better than to trust people over the phone.

In closing, we received outstanding service from Mr. White, as he kept communicating with us thru this whole ordeal, both before and during the repairs. I only met Mr. DAN when we came to pick up the trailer after completion of the work, and I must say that his work was impressive. The wiring, both 120V ac and the 12V had been done professionally and the rest had been done to a high standard as well.

It appears that the staff I have dealt with at Freedom RV have all done a good job, but Mr. White and DAN stands out. Keep these people on the staff they are truly an asset to your organization.

Sincerely,

Bent Odgaard

Henry and Kay Madden from Tucson, AZ

To the Freedom Team;
Brad, John, Pat, Janet and Larry, you have a great crew, every one!
A note of "gratitude" for your excellent service and hospitality towards us this month.
Your all fantastic!!

Betty & Bill from Tucson, AZ

Dear Anthony,
Thank you so much. We love the motorhome and so far we have put over 1,000 miles on it and now are eagerly planning trips to see the family next year. You are so honest and helpful.
Thanks, we love it!

Pete and Gloria Donnelly from New Mexico

Dear Pat Maurer,
So many things come to mind as we thank you for your warm and friendly ways. You are just a super sales person! being a Freedom RV customer feels like being part of a fun family. You are an asset to the company. We hope you continue to be extremely successful- no doubt you will! You are kind, respectful and know how to close a deal with no ounce of push. Pretty rare for a super sales person, we wish you all the best for 2011.
Merry Christmas and Happy New Year!
Peter and Gloria

Sahuarita Police Department from Sahuarita, AZ

Dear Mr. Murphy,
The Sahuarita Police Department would like to take this opportunity to express our gratitude for your assistance with the Pecan Festival.
We sincerely appreciate your willingness to provide the amazing RV for our use as a mobile command post. The RV was an indispensible addition to our operations at the event. It was a pleasure to facilitate the use of the RV as you are consistently accommodating and supportive of our organization. Please extend our thanks to Mario for transporting the RV to Sahuarita for our use.
Again, thank you for your generous assistance with the pecan Festival. We have no doubt that the Pecan Festival would not have been successful as it was without your contribution.
Very Sincerely,
Sahuarita Police Department

Charles Griffiths from DM Air Force Base

Mr. Murphy,

I just wanted to send you a thank you note pertaining to one of your employees, Jennifer Sykora. I have been dealing with her on my trailer for near 7 weeks.
I brought my trailer in for some warranty work a while back and it took a very long time to complete the discrepancies because of the manufacturer sending damaged parts twice. During this entire time Jennifer kept me posted and updated with status. I am a very patient individual but probably would not have been if it was not for her.

I really, really appreciate her efforts and professional attitude and just wanted to put you on notice of it. Her behavior and customer service techniques are exactly what brings people back to your business. Every time I walked into your establishment I was greeted and treated well.

I am a manager on Davis Monthan AFB and manage both civilians and military personnel and I can tell you that the strongest advertisement your company can attain is through word of mouth……..

Thank you again to you, your mechanics, and Jennifer.

Chuck

Charles Griffiths
Chief DM Infrastructure

Bill Gates from Tucson, AZ

I want to take this time to say thanks to you and everyone
at Freedom RV for helping to resolve some issues I had.

Everything has been resolved to my satisfaction. I am
looking forward to having a long term relationship with
Freedom RV.

To all the staff, Brad, Keith, Aaron, and AJ.

I have booked my first out of town trip to St David. This will
be the maiden voyage of the good ship RV.

So far I have setup trips with many of my friends and family
members who have RVs and meet at various locations.

We are looking forward to our first trip and every trip after
that.

Again thanks.





Bill Gates

John Toevs from Casa Grande, AZ

Mr. Brad White,
On Monday May 2nd we went to Freedom RV with a slide problem on our Newmar motorhome. We were anxious for help, as my wife was scheduled for back surgery in Scottsdale. Larry Lind, service advisor, said he would see what he can do. We left to run errands, came back by 11:30 A.M. to be greeted by a smiling face in your waiting area. A smiling Mr. Lind and a very pleasant Brad White. I was even presented with a brand new Freedom RV cap. All together our experience with Freedom RV was a pleasant one.
We appreciate you and will certainly tell other RVers about Freedom RV,
Best Regards
John
P.S. Special thanks to Larry for all his good help!

Robert A. Metz from Tucson, AZ

Dear Mr.Murphy,
Last month, while en route to Alpine, AZ, for a hunting trip, I experienced a tire blowout and complications which caused some potentially serious problems. My situation was particularly difficult because of my current plans. I was fortunate to have good cooperation from my insurance company and locating someone to do field repairs, but i feel especially fortunate to have had truly exceptional help from your service writer, Jennifer Emery-Sykora. She had been very professional in handling my repairs, coordinating with the insurance adjuster and efficiently and, I should stress, patiently, responding to my frequent calls to check on the progress. Her efforts, along with those of your service technicians, resulted in my having the trailer back in roadworthy condition two days sooner than expected. In my opinion, Mrs. Emery-Sykora is a great asset to your organization and has made my difficult predicament a pleasure, and I wanted you to know this.
Sincerely,
Robert A. Metz

Mike Guerrera from Tucson, AZ

Larry,
My wife and I would like to thank you once again, for your help and advice in having our Monaco La Palma serviced at Freedom RV. You are a true professional and we really appreciate it. It is people like you and your technicians, that will bring us back to Freedom RV. It is a pleasure to know you all.
Thank you..

Al and Barb Donnelly from Winter Haven, FL

While going from CA to FL we spent the night at a campground in Tucson. When we had everything ready to leave the park, our sllide-out would not retract all the way and about 3" of it stuck out. Since our unit was a new Forest River, my ipad showed your firm as an authorized dealer and we headed your way. When we arrived, we found your service department booked solid. Your manager, Brad White, said he would look at the problem but he couldn't get us in until the following day. When he saw that it was a snapped bolt he said he could fix it in a few minutes. He did and we were on our way. Please thank Brad for his outstanding service. We are not from your area, but if we were you would be the only dealer we would buy from.
Thanks again to Brad White for going above and beyond to get us back on the road!
Al & Barb Donnelly
Winter Haven, FL

Bent Odgaard from Greene Valley, AZ

Mr. Murphy,
Whenever we have had travel trailer problems, we have always been able to turn to your company for repairs.
One person that stands out is your service manager Brad White. Always time to listen to the problems and always finding a solution for the real bad ones.
I have only met a few of the crew, one, Dan, also stands out. So please do us all in "camper land" a big favor: KEEP THE GOOD PEOPLE YOU HAVE! I have recommended your services to all i meet.
A happy holiday to all at Freedom RV.
Sincerely,
Bent Ogaard

Anthony Tesori from Spring City, TN

Mr. Murphy,
AJ Greene is a great internet sales manager, honest and helpful to the needs of the customer.
In my years with 8 new cars, 3 new VW campers, i new class C and several used vehicles i can say that Stephanie Palomarez is the best service advisor i have worked with. You have great people. Our new RV made the trip home to TN with just 2 problems. Still no heat in the bathroom and the drivers side of the daah came loose. Our local Thor service center is scheduled to fix these on the 13th.
Thank you.

Paul Kondrich from Latrobe, PA

I see a lot of different RV sales being advertised and look at your web site. I thought I would write and tell you I purchased a Damon Tuscany from you in November 2009. The floor plan is a 4051. We have crossed the country several times and are very pleased with this coach and have really enjoyed it. I think the quality that was put into the coach by Damon is competitive to much higher priced motorhomes . They are always there to help solve any issues that arise with one phone call. My wife and I also attended the Freightliner school in Gaffney,SC and found it very helpful. The Freightliner handles very well on the road and under many different road conditions.

I know you probably get a lot of complaints from people so I thought I would write a short note telling you that we are happy with the motorhome we purchased from you and look forward to many more miles. We have crossed the country over 30 times in an RV so we are seasoned RV travelers.

Paul Kondrich=

Pat and Sandra Murray from Tucson, AZ

Dear Brad,
i am writing to commend Newt Campbell for his professionalism and assistance he provided my wife Sandra and me during our recent upgrade from Precision Temp to an Oasis system.
Newt is not only Knowledgeable and professional, he clearly had the customer's needs in mind when working with us. He knows the Oasis system and what was required to make it work properly and was able to teach me the proper way to operate and maintain the system.
In addition, both of us had several questions about how the coach worked which had not been adequately explained to us when we took delivery of the coach at another dealership. Perhaps these items had been explained to us when we took delivery, but we weren't knowledgeable enough to grasp what we were being told. Newt took the time to go over several questions we had accumulated. He was able to explain things on our level such that i think we now understand how many of the systems work and are to be maintained. He did all of this without "talking down" to us...which was a pleasant experience!
Sandra and I have agreed that if we ever decide to trade in our current Newmar we will most certainly contact Freedom to help us with the "upgrade".
In summary, Newt was a "true find" for us to work with.
Yours very truly,
Pat and Sandra Murray

Pat and Sandra Murray from Tucson, AZ

Dear Brad,
I am writing to commend Stephanie for her Professionalism and assistance she provided my wife, Sandra, and me during the upgrade of our heating system from Precision Temp to an Oasis system.
Not only was she prompt and courteous in meeting us, but she kept us advised twice a day with the progress on our system. She also advised on places to stay, visit and things to do, while in Tucson as this was our first visit.
We have worked with several service department representatives in the short time we have owned our coach. Stephanie was clearly the most able, enjoyable and pleasant service person we have had the pleasure of meeting!

Yours very truly,

Pat and Sandra Murray

Jeff Johnson from Nappanee, IN

Dear Mr. Murphy,
Newmar would like to express our appreciation to you and your staff at Freedom RV for the wonderful treatment to a mutual customer of ours. A few weeks ago, your service department preformed warranty repair work for Mr. Patrick Murray's 2011 Ventana. Mr. Murray has expressed to us the wonderful treatment he received while at your facility.
As you already know, Newmar desires to be the industry leader when it comes to customer service. This can only be accomplished when our dealers deliver the level of service that Freedom RV has shown here. We greatly appreciate the care and service you've provided to Mr. and Mrs. Murray and all of our customers.
Keep up the GREAT work.
Regards,

Jeff Johnson
Owner Relations
Newmar Corporation

Roy and Berni Fischer from Phoenix, AZ

June 12, 2012
We would like to recommend Freedom RV of Tucson, AZ to those of you who want efficient, quality and no nonsense service. We have been serious RVers since 1995 and on two separate instances have come away from Freedom RV pleased with the customer service for both repair work and the smooth transition on a trade and purchase of a "new to us" class A motorhome.
Two years ago we has one of those "mysterious RV failures" which eluded the repair shop in Phoenix. Freedom RV was recommended to us. Without a scheduled appointment we were asked when we could come in. They would do their best to take a look at our problem. The lot was small but seemed to be bustling with RV repairs and busy workers. Needless to say within a very fair amount of time a thorough technician managed to find and fix our problem.
April, 2012, we attended the Good Sam Rally at the Phoenix International Raceway. We had not attended a rally in a long while but thoroughly enjoyed the festivities, entertainment and the vendor displays. One of our favorite things to do at a rally is view the coaches and since we were still pleased with our 2006 purchase, our looking was merely for "oohing and ahhhing". On the last day of the Rally, a polite, no pressure salesman offered to show us a RV.....the rest is history.
So if you are a serious traveler whose RV need repair or just feel like browsing the lot for a purchase, we highly suggest Freedom RV in Tucson, AZ. If you can do without barbecues, hotdogs and balloons, take our advice.
A special thanks for understanding the meaning of customer service to Hugo and Chris.
Roy and Berni

Good Sam 38258125 (17 years)
FMCA 210501 (17 years)

Benito Ramirez from Surprise, AZ

AJ,


We enjoyed having you,Chris and Keith be a part of what we feel will be a great next chapter in our lives. Its not just about getting a great RV at a great price - its about getting one from a dealership that has great customer service - that is Freedom RV!

Thank you again,

Benito, Laura, BJ, Yvonne, Angel & Sarina Ramirez
Surprise AZ

P.S.: We've returned from our first 2000 mile trip and the Passport worked great!

Maureen LeVon from Baja

I had wanted to thank Brad White for his help back in November when he had a quick look at our noisy water pump as we were passing through Tucson on our way to the Baja, but I lost his card. He took a look at the problem and reassured us that it shouldn't give us any trouble while we are away from reliable repair facilities. He also took the time the next day to look for my lost clip-on sun glasses that I thought I had lost in the parking lot. Well, I just found his card today, Valentines Day, and thought what better time to say "Thanks, your kindness was appreciated"! Sincerely, Maureen LeVon and Ian Wood

Loyd Gabriel from Ajo, AZ

I wanted to say thank you to Mario in sales and Dan in service. Mario worked his tail off to make the deal that we needed to buy the fifth wheel that we liked and Dan delivered the unit to Ajo and stayed to help set it up . There is no other place to buy an R.V period.

Gabrielle & Chuck Miller from AZ

Hello,
Just a note to thank all your tech crew for the outstanding mechanical
work done on my 96 Dodge you loaded with the Lance camper we bought. I
think your expertise saved our lives. I was driving on an 8 mile
stretch of road called "the straight stretch". I fell asleep at the
wheel, swerved into the other lane and almost had a head on collision.
Chuck yelled and I woke up in just enough time to jerk the wheel to my
lane. That truck was rocking back and forth. I tried not to go off the
pavement. It took me a quarter mile about to stop the swaying and to
come to a complete stop. It was a very close call. The air shocks held up. Arron did an excellent tie down of the camper.
Your attention to detail, I believe, is what made potential disaster not happen. Chuck drove home. The rig was one solid unit. We made it
home, scared, but ok. Brad & your boys, I want to thank you for your
safety minded work performance.

God bless,
Gabrielle & Chuck Miller

Shelly Howell from Tucson, AZ

I just wanted to shout out a huge THANK YOU to Brad White and Devin Murphy for their amazing customer service. I realized Friday afternoon that my living quarters had a propane leak. I called Freedom RV to see what I needed to do about it. Not only did Devin and Brad take care of the problem but Brad also stayed after work till 6:30 on a Friday evening to make sure that my family and I were safe from any gas leaks and warm for the weekend. I can't thank you guys enough for your commitment to excellent service! Not only was the repair made but it was done with a smile on a late night and in the cold!

Carl and Jean Albert from Nanaimo BC., Canada

Hi Stephanie,

Just a quick note to say thanks again to everyone that made our stay with you guys so great. Your bubbly smile, Stephanie just magically makes everyone's day a little brighter.


Cheers and thanks again

Carl and Jean Albert

Andy Hernandez from Tucson, AZ

Att: AJ Greene,

The Southern Arizona Mustang Club would like to thank you for your support of our 'Fords on Fourth Car Show'. This year's event was possibly the best show yet. Over two hundred cars were displayed on the street. it is estimated that at least 6000 Spectators came to spend the day seeing the cars and enjoying the warm Arizona sun.
Our thanks go out to Freedom RV for your support in making this community event a possibility. We hope to have you again as a partner in next year's production!

Respectfully,
Andy Hernandez
Activity Co-Chairman
Fords on Fourth Car Show

Colonel Kevin E. Blanchard from Davis-Monthan AFB

Dear Mr. Murphy,
I would like to express my sincere appreciation to you, Mr. John Cohn and the rest of your team in helping make the United Service Organization's Lt Dan Band Show on 29 March 2013 a TOTAL SUCCESS! The show was enjoyed by over 2,500 people, including active duty member, DoD civilian employees, family members and gold-star families from each military branch. The three Freedom RV's Gary and the band used were absolutely superb. It was truly a fantastic day due in no small part to your efforts!
Kevin E. Blanchard,
Col, USAF
Commander

Craig & Myla from Costa Rica

Hi Brad & Stephanie,

Myla and I have been home in Costa Rica for a week now and are just about back to tranquillo mode. We wanted to thank you again for everything you helped us with on our new coach. We'll return in late October and will give you a firm date as soon as we know it so we can coordinate the chair delivery and exchange.

Stay cool if you can!

Craig & Myla