Paul Kondrich from Latrobe, PA

I see a lot of different RV sales being advertised and look at your web site. I thought I would write and tell you I purchased a Damon Tuscany from you in November 2009. The floor plan is a 4051. We have crossed the country several times and are very pleased with this coach and have really enjoyed it. I think the quality that was put into the coach by Damon is competitive to much higher priced motorhomes . They are always there to help solve any issues that arise with one phone call. My wife and I also attended the Freightliner school in Gaffney,SC and found it very helpful. The Freightliner handles very well on the road and under many different road conditions.

I know you probably get a lot of complaints from people so I thought I would write a short note telling you that we are happy with the motorhome we purchased from you and look forward to many more miles. We have crossed the country over 30 times in an RV so we are seasoned RV travelers.

Paul Kondrich=

Bent Odgaard from Green Valley, AZ

Mr. Murphy,

Since September 2009 we have tried to move TrailManor to repair our than brand new Elkmont 24 travel trailer. It had so many major and minor issues that we were thinking about returning it to the manufacturer.

However we found Freedom RV by chance and learned that you were indeed an authorized dealer and repair facility for TrailManor trailers. I contacted Brad White and in early October 2009 we delivered our trailer to your facility for warranty repair. Unfortunately TrailManor would not authorize the needed repairs, but ordered a makeshift repair, that than were performed. We were still not able to use the trailer during the cool winter months here in AZ (this due to the hap hazard installation of the furnace and TrailManor's rejection of correct installation as suggested by Brad White).

I finally went to the furnace manufacturer Suburban and RVIA, and they than got in touch with TrailManor and we were finally on the right track to have the warranty work performed under threats of exposure in the media. By July the list of issues had grown really long. Some were minor issues and some were major issues, code violations etc.

On July 7 2010 we brought the trailer to your facility, and Brad White promised me that he would take care of everything, since TrailManor by now had "thrown in the towel" and accepted responsibility for their, politely spoken, very shoddy workmanship.

On August 3, 2010 we very informed that the trailer was ready. We went there and the person Mr. White had assigned this job, I believe his name is DAN, walked us thru the rather long list of repairs and showed us what and how it has been corrected. The trailer now appears as it should have when we purchased it September 21, 2009 from a dealer in Texas, Texas RV Center Inc. The reason we went there was that at that time they were the only ones within a reasonable distance that had one of these Elmont 24 trailers in stock, We now know better than to trust people over the phone.

In closing, we received outstanding service from Mr. White, as he kept communicating with us thru this whole ordeal, both before and during the repairs. I only met Mr. DAN when we came to pick up the trailer after completion of the work, and I must say that his work was impressive. The wiring, both 120V ac and the 12V had been done professionally and the rest had been done to a high standard as well.

It appears that the staff I have dealt with at Freedom RV have all done a good job, but Mr. White and DAN stands out. Keep these people on the staff they are truly an asset to your organization.

Sincerely,

Bent Odgaard

Bill Gates from Tucson, AZ

I want to take this time to say thanks to you and everyone
at Freedom RV for helping to resolve some issues I had.

Everything has been resolved to my satisfaction. I am
looking forward to having a long term relationship with
Freedom RV.

To all the staff, Brad, Keith, Aaron, and AJ.

I have booked my first out of town trip to St David. This will
be the maiden voyage of the good ship RV.

So far I have setup trips with many of my friends and family
members who have RVs and meet at various locations.

We are looking forward to our first trip and every trip after
that.

Again thanks.





Bill Gates