Al and Barb Donnelly from Winter Haven, FL

While going from CA to FL we spent the night at a campground in Tucson. When we had everything ready to leave the park, our sllide-out would not retract all the way and about 3" of it stuck out. Since our unit was a new Forest River, my ipad showed your firm as an authorized dealer and we headed your way. When we arrived, we found your service department booked solid. Your manager, Brad White, said he would look at the problem but he couldn't get us in until the following day. When he saw that it was a snapped bolt he said he could fix it in a few minutes. He did and we were on our way. Please thank Brad for his outstanding service. We are not from your area, but if we were you would be the only dealer we would buy from.
Thanks again to Brad White for going above and beyond to get us back on the road!
Al & Barb Donnelly
Winter Haven, FL

Lynn Spiegel from Emery, South Dakota

Dear Keith,
We just wanted to share an experiance with you regarding our RoadSentry Road Hazard Tire and Wheel Protection. We purchased a 2006 Dutch Star at your facility in May of 2006. You gave us all the information regarding the extended warranty and the road hazard tire and wheel protection. We were hesitant about the road hazard warranty, but after talking with you, decided that we did need it.
Well, in June of 2009 is sure paid for itself. Upon arriving in Michigan from Arizona, we noticed that the front passenger tire steel belt broke which caused a huge flat spot and the drivers side front tire had a big chunk of rubber missing. We called RoadSentry and they gave us a claim number and we had to call around for pricing. We found a company who came out and replaced both front tires with the same Michelin tires that were on the coach. We forwarded all of the necessary paperwork to RoadSentry and within a month we had a check for the full amount. No Questions, No hassles! They also pay for emergency travel expense as long as you are 250 miles from your residence.
We highly recommend the Road Hazard Tire and Wheel Protection to anyone purchasing a recreational vehicle.

Sincerely,
Lynn Spiegel & Steve Ferreira

Anthony Tesori from Spring City, TN

Mr. Murphy,
AJ Greene is a great internet sales manager, honest and helpful to the needs of the customer.
In my years with 8 new cars, 3 new VW campers, i new class C and several used vehicles i can say that Stephanie Palomarez is the best service advisor i have worked with. You have great people. Our new RV made the trip home to TN with just 2 problems. Still no heat in the bathroom and the drivers side of the daah came loose. Our local Thor service center is scheduled to fix these on the 13th.
Thank you.