Roy and Berni Fischer from Phoenix, AZ

June 12, 2012
We would like to recommend Freedom RV of Tucson, AZ to those of you who want efficient, quality and no nonsense service. We have been serious RVers since 1995 and on two separate instances have come away from Freedom RV pleased with the customer service for both repair work and the smooth transition on a trade and purchase of a "new to us" class A motorhome.
Two years ago we has one of those "mysterious RV failures" which eluded the repair shop in Phoenix. Freedom RV was recommended to us. Without a scheduled appointment we were asked when we could come in. They would do their best to take a look at our problem. The lot was small but seemed to be bustling with RV repairs and busy workers. Needless to say within a very fair amount of time a thorough technician managed to find and fix our problem.
April, 2012, we attended the Good Sam Rally at the Phoenix International Raceway. We had not attended a rally in a long while but thoroughly enjoyed the festivities, entertainment and the vendor displays. One of our favorite things to do at a rally is view the coaches and since we were still pleased with our 2006 purchase, our looking was merely for "oohing and ahhhing". On the last day of the Rally, a polite, no pressure salesman offered to show us a RV.....the rest is history.
So if you are a serious traveler whose RV need repair or just feel like browsing the lot for a purchase, we highly suggest Freedom RV in Tucson, AZ. If you can do without barbecues, hotdogs and balloons, take our advice.
A special thanks for understanding the meaning of customer service to Hugo and Chris.
Roy and Berni

Good Sam 38258125 (17 years)
FMCA 210501 (17 years)

Gary Barker from Tucson, AZ

Dear Sir,
Please allow me to express my gratitude on behalf of myself and my family for the great service provided by your sales and service staff during our purchase of our horse trailer-in particular Mario Strevay.
Prior to our final purchase, we paid several visits to your lot. During each visit, your staff took the time we needed to answer all of our questions. We were allowed to walk through several RV's even though we were there to buy a horse trailer. This was a big thrill for my daughters as well as my wife and even myself.
In the end, Mario came in on his day off to finalize the purchase. The trailer is perfect for us and we have already made several trips. The price was reasonable. All of the Freedom RV staff that we dealt with were very courteous and professional. The horse trailer was thoroughly checked out and made ready to drive off of the lot including switching out the existing 6-way connector for a 7-way connector to accommodate our truck.Even though we purchased a $4,300 used horse trailer, we felt we were treated the same as if we purchased a $400,000 new motor home.
Thank you again for the great service of Mario and the rest of Freedom RV staff both during the purchasing process and after the sale. We will definitely visit Freedom RV first for our next RV purchase and recommend Freedom RV to our friends.
Thank you again,
Gary Barker

Karen and Bill Woodrow from Green Valley, AZ

Freedom RV of Tucson


Please accept our most sincere appreciation for the way you and your excellent staff assisted us in resolving our recent issue with our "nearly new" Everest 5"' Wheel.
As you are aware, our exterior finish claim far exceeded the covered warranty limits of the policy we took at the time we purchased our 5th wheel trailer from Freedom RV.
As your owner, Devin Murphy states on your website, "....we always treat you like family". From our experience, you and your staff take these words very seriously. Once it was evident that we needed some "extra assistance" to make things right, we reached a quick equitable agreement, thanks to your involvement in the issue.
Please extend our appreciation to Kieth Hausmann (Financial Manager), Brad White (Service Consultant), and to Daniel in the detailing shop. Also, a special thank you should go to Gary Hagen of Cutting Edge Refinishing.
We look forward to a long relationship with Freedom RV of Tucson.
Karen and Bill Woodrow Green Valley, AZ