Freedom RV Customer Service Rating from Newmar Corp

Tue Oct 20, 2009

Dear Bruce Frost,
I would like to take this opportunity to provide you with an updated picture of your current Customer Satisfaction Index (CSI) rating, as calculated by Telcare Corporation, our service firm. In accordance with the Newmar dealer agreement and the Newmar warranty guidelines, we are providing you with your dealership's CSI score for the period of January 1 - September 30 2009.

Your CSI Score: 91.1% is exceptional. Keep up the great work!

We hope that these reports will be of assistance as you strive to improve your CSI score and increase the quantity of your survey returns. Remember, Newmar customers know the difference.

Sincerely,
Matt Utley
Vice President of Operations
Newmar Corporation


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Freedom RV AZ Tucson has made every effort to ensure accuracy in the information provided and is not responsible for any typographical errors. All prices, specifications, equipment, technical data, photographs and illustrations are based on information available at time of posting and are subject to change without notice. Any prices that may be shown do not include sales tax, license fees, dealer prep, finance charges, documentation charges, or other fees required by law. To receive or verify current product information, call AJ Greene at (888)514-0365 or e-mail to agreene@freedomrvaz.com. All units are subject to prior sale.